Terms of service

Welcome to Devora. By accessing or using our website (shopdevora.in), you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

If you do not agree with any part of these Terms, please refrain from using our website.

1. General

Devora reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for any changes.

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Products & Pricing

We strive to display our products, colours, descriptions, and pricing as accurately as possible. However:

Product colours may vary slightly depending on your screen or device settings.
We reserve the right to modify product prices without prior notice.
Product availability is subject to stock.
We reserve the right to discontinue any product at any time.

3. Orders

Once an order is successfully placed, you will receive an order confirmation via Email or SMS.

Devora reserves the right to:

Cancel any order due to stock unavailability.
Cancel orders suspected of fraud or misuse.
Limit or refuse quantities purchased by any customer.
Request additional verification before processing an order.

If your order is cancelled after payment, the applicable amount (if eligible) will be processed according to our policies.

4. Payment

We accept payments through secure payment gateways.

Available payment methods may include:

UPI
Credit Cards
Debit Cards
Net Banking
Digital Wallets
Cash on Delivery (where available)

Devora does not store your payment details. All payment transactions are processed securely through authorized payment partners.

5. Shipping

Orders are generally processed within 24–48 hours.

Estimated delivery timelines vary depending on your location.

For complete details, please refer to our Shipping Policy.

6. Size Exchange & Returns

We currently offer Size Exchange Only.

We do not offer returns for refunds.

Please refer to our Exchange & Return Policy for complete eligibility, conditions, and applicable charges.

7. Cancellation Policy

Orders can only be cancelled before they are shipped.

Once an order has been dispatched from our warehouse, cancellation requests cannot be accepted.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Product Images
Product Designs
Graphics
Videos
Text
Icons
Website Layout
Branding

is the exclusive property of Devora and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or commercial use of any content is strictly prohibited.

9. User Responsibilities

By using our website, you agree that you will not:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems.
Upload viruses or malicious code.
Misuse promotional offers.
Submit false or misleading information.

Violation of these terms may result in suspension of access or cancellation of orders.

10. Limitation of Liability

Devora shall not be held liable for any indirect, incidental, special, or consequential damages arising from:

Delayed deliveries
Courier service disruptions
Website downtime
Technical errors
Incorrect information provided by customers
Force majeure events beyond our control

Our maximum liability shall not exceed the value of the purchased product.

11. Accuracy of Information

While we make every effort to ensure that all information on our website is accurate, errors relating to pricing, product descriptions, availability, or typographical mistakes may occasionally occur.

Devora reserves the right to correct such errors without prior notice.